Privacy Policy

Seattle Water Damage Restoration ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit https://seattlewaterdamagerestoration.co or contact us about water damage restoration services, how we use it, and your choices.

Information We Collect

We collect information you provide directly — name, phone, email, address, and details about your water damage emergency — when you submit our contact form or call our 24/7 dispatch line. We also collect basic technical information automatically (IP address, browser type, pages viewed) using standard server logs and cookies.

How We Use Your Information

• To respond to your restoration inquiry and dispatch a certified technician
• To document the loss and bill your insurance carrier directly on your behalf
• To send service updates and follow-up communications related to your project
• To improve our website and services
• To comply with legal obligations and protect our rights

How We Share Your Information

We share information only as needed to deliver service. That includes your insurance carrier (for direct billing), our IICRC-certified field crews, and third-party service providers (hosting, lead delivery, analytics) bound by confidentiality. We never sell your personal information.

Cookies & Analytics

This site uses cookies and analytics tools to understand site usage and improve performance. You can disable cookies in your browser settings, though some features may not work as intended.

Data Retention

We retain project records and customer information for the duration of our customer relationship and as required by insurance and tax law (typically 7 years).

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing info@seattlewaterdamagerestoration.co. We will respond within a reasonable timeframe.

Children's Privacy

This site is not directed at children under 13, and we do not knowingly collect information from them.

Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the current version. Continued use of the site means you accept any changes.

Contact Us

For privacy questions or requests, contact us at info@seattlewaterdamagerestoration.co or call (425) 000-0000.